Our Commitment to Accessibility
At Starlight Productions, we believe that everyone deserves equal access to information and services, regardless of their abilities. We are dedicated to providing a website that is accessible to the widest possible audience, including individuals with disabilities. This includes users with visual, auditory, cognitive, and motor impairments.
We are actively working to increase the accessibility and usability of our website and in doing so adhere to many available standards and guidelines. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, a globally recognized standard for web accessibility. These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines helps make the web more user-friendly for all people.
Accessibility Features
To ensure an accessible experience for all users, we have implemented the following features on our website:
- Semantic HTML: We use semantic HTML elements to structure our content in a meaningful and logical way. This helps assistive technologies, such as screen readers, understand the content and provide a better user experience.
- Alternative Text for Images: All images on our website have descriptive alternative text (alt text) that provides context and meaning for users who cannot see the images. For example, an image of our studio's sound stage includes the alt text: "A wide shot of the Starlight Productions sound stage during a commercial shoot, showing lighting equipment, cameras, and a small set."
- Keyboard Navigation: Our website is fully navigable using a keyboard, allowing users who cannot use a mouse or other pointing device to access all content and functionality.
- Sufficient Color Contrast: We have ensured that there is sufficient color contrast between text and background colors to make our content easily readable for users with low vision or color blindness.
- Clear and Consistent Navigation: Our website has a clear and consistent navigation structure, making it easy for users to find what they are looking for. The main navigation is located at the top of each page, and a footer with links to important information is included at the bottom.
- Resizable Text: Users can easily resize the text on our website using their browser settings. This allows users with low vision to increase the text size to a comfortable reading level.
- Captions and Transcripts for Multimedia: All video and audio content on our website includes captions and transcripts, making it accessible to users who are deaf or hard of hearing.
- Form Accessibility: Our forms are designed to be accessible to users with disabilities, including those who use screen readers. We use clear labels, appropriate input types, and error messages to ensure that users can easily complete our forms.
- ARIA Attributes: We use ARIA (Accessible Rich Internet Applications) attributes to provide additional information to assistive technologies about the role, state, and properties of interactive elements. This helps screen reader users better understand how to interact with our website.
- Responsive Design: Our website is designed to be responsive, meaning that it adapts to different screen sizes and devices. This ensures that users can access our content on a variety of devices, including desktops, laptops, tablets, and smartphones.
- Skip Navigation Link: A "Skip to Content" link is provided at the top of each page, allowing keyboard users to bypass the navigation menu and go directly to the main content.
Conformance Status
The Starlight Productions website strives to conform to WCAG 2.1 Level AA. We continually review and update our website to ensure that it meets these standards. We are committed to providing an accessible experience for all users, and we welcome feedback on how we can improve.
Our efforts include regular automated and manual testing of our website using a variety of accessibility testing tools. We also conduct user testing with individuals with disabilities to get direct feedback on the accessibility of our website. Based on the results of these tests, we make changes to our website to improve its accessibility. We perform testing at least once per quarter, and on critical new features before they are released.
Known Limitations
Despite our best efforts to ensure accessibility of the Starlight Productions website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
- Third-Party Content: Some content on our website may be provided by third parties, and we may not have complete control over its accessibility. We work with our third-party vendors to ensure that their content is as accessible as possible. We encourage you to contact us if you experience accessibility issues with third-party content on our website, and we will do our best to address the issue.
- Older Documents: Some older documents on our website may not be fully accessible. We are working to replace these documents with accessible versions. In the meantime, please contact us if you need assistance accessing any of these documents.
Feedback Mechanism
We welcome your feedback on the accessibility of the Starlight Productions website. If you encounter any accessibility barriers while using our website, please let us know. Your feedback is valuable to us and will help us improve the accessibility of our website for all users.
Please contact us using one of the following methods:
- Email: accessibility@starlightproductions.com
- Phone: (818) 555-2424, and ask to speak with the Accessibility Team
- Mailing Address: Starlight Productions, Accessibility Team, 3400 Riverside Drive, Burbank, CA 91505
We will make every effort to respond to your feedback in a timely manner. We aim to respond to all accessibility inquiries within two business days. We will also work to resolve any accessibility issues that are reported to us as quickly as possible.
Accessibility Policy Contact
For inquiries about this accessibility statement, contact Emily Carter, Chief Accessibility Officer, at emily.carter@starlightproductions.com or by calling (818) 555-2424.
Formal Complaints
If you are not satisfied with our response to your accessibility feedback, you may file a formal complaint with our Accessibility Team. To file a formal complaint, please submit a written statement describing the accessibility issue you have encountered, along with any supporting documentation. You can submit your formal complaint by email or by mail, using the contact information provided above.
We will investigate all formal complaints and take appropriate action to address the accessibility issue. We will provide you with a written response to your formal complaint within 30 days.
Enforcement Procedure
We are committed to enforcing our accessibility policy and ensuring that our website is accessible to all users. We will take disciplinary action against any employee who violates our accessibility policy. We will also work with our third-party vendors to ensure that they comply with our accessibility policy.
Date
This accessibility statement was last updated on October 26, 2023.