Privacy Policy
At Starlight Productions, located at 3400 Riverside Drive, Burbank, CA 91505, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, use our services, or otherwise engage with us. This policy is effective as of January 1, 2025.
Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: This includes your name, email address, phone number, and any other information you voluntarily provide to us when you contact us, subscribe to our newsletter, or request information about our services.
- Usage Data: We automatically collect information about how you interact with our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We use Google Analytics to help us analyze this data.
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activity. Cookies are small text files that are stored on your device to help us remember your preferences and improve your experience. You can control cookies through your browser settings. Please refer to our Cookies Policy for detailed information.
- Project Information: If you engage our studio for a production, we will collect information related to your project, including scripts, storyboards, cast and crew details, and financial information necessary for billing and payment.
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve Our Services: We use your information to respond to your inquiries, fulfill your requests, and provide you with the services you request. We also use your information to improve our website, services, and customer experience.
- To Communicate with You: We may use your information to send you emails, newsletters, and other communications about our services, promotions, and industry news. You can opt out of receiving these communications at any time by clicking the unsubscribe link in the email.
- To Personalize Your Experience: We may use your information to personalize your experience on our website and tailor our services to your specific needs and interests.
- To Analyze Website Usage: We use usage data and cookies to analyze how visitors use our website, identify trends, and improve our website's performance and usability.
- For Legal and Compliance Purposes: We may use your information to comply with applicable laws, regulations, and legal processes. We may also use your information to protect our rights, property, and safety, or the rights, property, and safety of others.
- Project Management and Collaboration: For clients engaging our studio for productions, we use your project information to manage your project effectively, facilitate collaboration among our team members and yours, and ensure the successful delivery of your desired content.
Data Security
We take the security of your personal information seriously. We implement a variety of technical and organizational measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect your sensitive information during transmission and storage.
- Firewalls: We use firewalls to protect our servers and networks from unauthorized access.
- Access Controls: We restrict access to your personal information to authorized personnel only.
- Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
- Employee Training: Our employees receive regular training on data security and privacy best practices.
- Secure Payment Processing: We use secure payment processing systems to protect your financial information when you make payments through our website.
- Physical Security: Our studio facilities are equipped with physical security measures, such as surveillance cameras and access control systems, to protect your information from physical threats.
Despite these measures, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately at security@starlightproductions.com.
Your Rights
You have the following rights regarding your personal information:
- Right to Access: You have the right to request access to the personal information we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Right to Erasure: You have the right to request that we erase your personal information under certain circumstances.
- Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
- Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Right to Object: You have the right to object to the processing of your personal information under certain circumstances.
- Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us at privacy@starlightproductions.com. We will respond to your request within a reasonable timeframe.
Third-Party Websites and Services
Our website may contain links to third-party websites and services that are not owned or controlled by Starlight Productions. We are not responsible for the privacy practices of these third-party websites and services. We encourage you to review the privacy policies of these third-party websites and services before providing them with your personal information.
Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at privacy@starlightproductions.com. We will take steps to remove the information from our systems.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes to this Privacy Policy on our website and update the effective date above. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. If we make material changes to this Privacy Policy, we will notify you by email or by posting a prominent notice on our website.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Starlight Productions
Attn: Privacy Officer
3400 Riverside Drive
Burbank, CA 91505
Email: privacy@starlightproductions.com
Phone: (818) 555-2424